Eqwater

Office building of 16 000 sq meters managed by CBRE, Engie for multi-technical services and Urbest for the collection, management and tracking of job requests.

Initial situation

For Managers

Incomplete information to know where and when problems occur given most jobs are done without leaving a trace (oral or phone call requests).

For Service Providers

Workload coming from everywhere without structure (SMS, email, phone). Waste of time to search for information.

For Office Managers

Lack of visibility of the workload of teams and difficulty in knowing when actions are done or will be done.

Why Urbest?

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Because the tenants did not use the unfriendly fault reporting system
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To bring digital communication to users and workers
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To share information in real time and save time thanks to notifications for users and workers
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To make clear and easy to get annual or quarterly reports thanks to real-time automated reports

How

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With digital communication via our web and mobile apps
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With notifications for users and workers to save time
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Real-time automated reports

Results

Relevant statistics thanks to precise and centralised requests
To bring digital communication to users and workers
1h per day saved for workers thanks to enhanced mobility, clarity on the tasks to do, easy to use notifications and automated reporting.
Tenant satisfaction increased and assessed via a 5 star rating
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What customers say about us

Ydrissa T.

Hard Services Engineer

I save 1 hour per day on communication, less people chasing me for progression of jobs and I have automated reporting.

Arnaud G.

Property Manager

I see in real time the satisfaction of tenants and the reactivity of my service providers
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Urbest is available on virtually any device

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- Questions and answers

- Customisation of your first building

- A free 30 day trial

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