Job tracking platform for a Hospital

Close to the city of Évreux, La Musse is a rehabilitation hospital with 3 hospital pavilions, student accommodation, training institutes, a sports medicine center, a chapel and much more in a 55 hectare park.

Find out how the management team successfully structured maintenance and general service requests between staff and stakeholders.
49
Buildings
507
Beds

Problems

Complex communication due to many groups of people and service providers

Lack of visibility about who is doing what

Significant time spent to track workloads

Difficult to track actions of external service providers such as compliance checks

Urbest launched

La Musse team members were able to understand and use the platform in less than 30 minutes.

After providing a map of the buildings and the type of services to activate, the platform was configured in under 1 hour.

Now the team managers have a structured view of the requests from healthcare teams or planned work.

The manager of the hospital can now view at a glance what is happening directly on their phone.

Services used

Temperature
Mechanical
Locksmith
Electrical
Painting
Safety
Suggest
Lifts
IT
Badges
Administrative
Garden
Biomedical
Moving
Minor works
Plumbing

Benefits

Improved working conditions

Accelerate communication between team members

2x times faster issue resolution so that staff can focus on care

Better control over the quality of work

Key features

Direct access

Nurses, team members and any employee from the hospital can directly raise requests which will flow to the right person.

Planned work

The workload for next week is planned in advance and pre-assigned. For example, quarterly visits of external service providers can be registered and tracked.

What customers say

Martial S.Site ManagerOur team got used to Urbest straight away. It suits me well and same for the team. It’s a good tool for managers or people on the field. Also, we have been able to increase the number of jobs per day by +50%. I am pleased with Urbest and what it brought us so far. I think it will deliver even more value once we add the external service providers. Thanks to Urbest we are able to balance the workload between services with few job requests and other services with higher demand.

Take your services to the next level

Hugo Gervais
CEO and co-founder
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