Urbest was used by all project stakeholders:
Standard service categories were easily augmented to include project specific ones, including:
End-to-end processing of all requests, suggestions or complaints, from collection to resolution, including exchanging information and making appointments with the tenant.
Notebook
Paper, email or phone exchange
Disconnected data
Easy to access record of all communications
Instant chat group conversation
Unified platform
Give tenants a voice without being overwhelmed by complaints.
During and after any construction work
From issue collection to assignment of jobs, including follow-up conversation and rating of jobs performed.
All issues processed in Urbest
1 flat out of 4 with issues
of issues resolved in less than 2 days
Find out how CBRE and Engie were able to improve their reactivity and service to occupants with Urbest’s collaborative platform.
Office building of 16 000 sq meters managed by CBRE, Engie for multi-technical services and Urbest for the collection, management and tracking of job requests.
See case study
Urbest allows you to plan and organize the maintenance and services of all the administrative buildings of all the local authority.
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At High School Pierre Simon de Laplace 1,200 students and 400 teachers or administrative staff are visiting the high school daily.
See case study
Close to the city of Évreux, La Musse is a rehabilitation hospital with 3 hospital pavilions, student accommodation, training institutes, a sports medicine center, a chapel and much more in a 55 hectare park.
See case study
